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PC Support, RE-DEFINED
At DEFINE PC, we know the best systems should come with superior support. Your Custom PC is only as good as the team that stands behind it which is the reason why you have chosen us since Day 1. Game at your comfort knowing you have been covered with a wide array of support! 

Lifetime 24/7 SG Based Customer Service

We’ve got you covered! With every system, DEFINE PC offers free lifetime SG based support available via email or online chat.

Any query? drop us an email and our friendly team will get back to you within 24 hours!

– Lifetime Email Support
Support@definepc.com.sg

– Chat with us using our Online Chat

Dedicated Support Team

You will not be dealing with anyone out of SG that has no prior knowledge to PC or your related purchase. Be assured that you will be greeted with PC Enthusiasts and receive the best in technical as well as customer support. We understand time is money and PC down is frustrating and that is why we dedicate a team with full spectrum of options and tools available to assist you in time of need. These includes remote access, on site carry and shipment/exchange of faulty products.

online Phone helpline

Urgent request for immediate support?
Leave us an enquiry by clicking on the link below
 
Direct Whatsapp:
Jeev
Jeev
9 September 2023
So happy to have stumbled upon Define PC when I was looking to buy a new desktop! Shane was very helpful and even recommended some upgrades but did not push pressure me into it. Really appreciate the next day delivery of the PC!
Charlie Y
Charlie Y
9 September 2023
Really good service, helped answered all my inquires and was super patient. Delivered the pc within a day. Overall super amazing and I wished I'd discovered them earlier!
Syahmirul Azman
Syahmirul Azman
6 September 2023
Flexible, understanding and helpful service from the staff! And the quality of the items, rest assured what you paid for is what you are getting. Amazing. 🔥
Zayn faey
Zayn faey
5 September 2023
Shane , Awesome service provider, even throw some huge free upgrades 100 Recommended.
Hirzi Harris
Hirzi Harris
3 September 2023
had a PSU and motherboard broke down and needed a replacement. contacted the store owner via whatsapp and he promptly replied and made an appointment the next day. PC diagnosis was quick and he was able to replace the parts and assemble within an hour. overall very positive experience and the store owner is very friendly
Nicholas Moraitis
Nicholas Moraitis
29 August 2023
Shane was extremely helpful and responsive when it came to designing a build to cope with my space limitations and performance needs. Would have no hesitation to recommend these guys, customer service far exceeded others. Thanks again!
Jason Chiew.exdplus
Jason Chiew.exdplus
28 August 2023
You van feel their passion on their work. Gentle and helpful
Ganesan Rajasekaran
Ganesan Rajasekaran
15 August 2023
This is my first time purchasing from Define PC and I was certainly not disappointed. I had some issues with processing the payment and the staffs were helpful and patient enough to resolve the issues. I even got free upgrades which is also very nice of them. I will definitely go back to them for future purchases.
daniel teo
daniel teo
14 August 2023
Shane was really pleasant and helpful. Highly recommended.
arun mahilnan
arun mahilnan
13 August 2023
Amazing dealer, excellent PC