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PC Support, RE-DEFINED
At DEFINE PC, we know the best systems should come with superior support. Your Custom PC is only as good as the team that stands behind it which is the reason why you have chosen us since Day 1. Game at your comfort knowing you have been covered with a wide array of support! 
PC Support, RE-DEFINED
At DEFINE PC, we know the best systems should come with superior support. Your Custom PC is only as good as the team that stands behind it which is the reason why you have chosen us since Day 1. Game at your comfort knowing you have been covered with a wide array of support!

Lifetime 24/7 SG Based Customer Service

We’ve got you covered! With every system, DEFINE PC offers free lifetime SG based support available via email or online chat.

Any query? drop us an email and our friendly team will get back to you within 24 hours!

– Lifetime Email Support
Support@definepc.com.sg

– Chat with us using our Online Chat

Dedicated Support Team

You will not be dealing with anyone out of SG that has no prior knowledge to PC or your related purchase. Be assured that you will be greeted with PC Enthusiasts and receive the best in technical as well as customer support. We understand time is money and PC down is frustrating and that is why we dedicate a team with full spectrum of options and tools available to assist you in time of need. These includes remote access, on site carry and shipment/exchange of faulty products.

online Phone helpline

Urgent request for immediate support?
Leave us an enquiry by clicking on the link below
 
Direct Whatsapp:
Alex
Alex
17 May 2024
I highly recommend Define PC for their exceptional customer service and technical support. Despite encountering issues twice within two years of purchase, their prompt responses and assistance, especially from Shane on Carousell and WhatsApp, were invaluable. Special mention to Oliver for his thorough explanations and testing upon collection, fostering a welcoming environment for PC enthusiasts like myself. Shane's dedication to customer service truly stands out at Define PC, his proactive approach in calling to explain the tests conducted, despite his absence, further exemplifies their commitment to ensuring customer satisfaction and a seamless experience. Define PC's enduring 5-star hospitality makes it a worthwhile investment, ensuring a positive experience long after the initial purchase.
Lippy
Lippy
15 May 2024
fast and efficient service, really happy with my PC setup. all delivered and completed within one day of purchase
Elemannz
Elemannz
10 May 2024
Quick service & very trustworthy
Calvin Han
Calvin Han
10 May 2024
One of the best Service for PC upgrades, Shane is very helpful and accomodating throughout the whole order process. Def will come back for future upgrades!
Danzel Ng
Danzel Ng
7 May 2024
Bought a pc from Define PC and I would definitely recommend this place. People here are very nice and patient with any inquiries I had.
qayyum mqr
qayyum mqr
2 May 2024
Despite having my PC for just three weeks, DefinePC went above and beyond to assist me and resolve any issues I encountered. Their service was exceptional, with every team member displaying kindness, expertise, and impressive responsiveness. Their quick replies and extensive knowledge made the entire process smooth and stress-free, especially for someone like me who isn't very tech-savvy. I'm truly impressed by their superb patience and dedication to ensuring customer satisfaction. Kudos to the entire team at DefinePC! If im not wrong, Shane was his name. My pc and questions were under the care of him. Highly recommended!
Nadianah Binte Mohamed Hussnoor
Nadianah Binte Mohamed Hussnoor
30 April 2024
Needed a laptop badly when mine broke down a week before school started and dateline for assignment. Shane tried his best to help out and secure the instalment plan for me. Thank you to the define pc team!
Fikco Azman
Fikco Azman
30 April 2024
I highly recommend them for helping me obtain the gaming specs I desired. They were incredibly friendly, understanding, and helpful throughout the entire process, which went smoothly.
zichun koh
zichun koh
29 April 2024
The boss is friendly and knowledgable. Gave me amazing prices and delivered the items across the island to me in 1 working day.